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Spain • On-Site IT Field Services

Seamless IT Field Execution Across Spain.

Single point of contact for Smart Hands, Retail Rollouts, Break-Fix Support and Hardware Deployments — built for MSPs, integrators and global technology providers.

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English communication & reporting PRL & insurance compliant

Quick facts

Operating model: Coordination + dispatch
Standard dispatch: 24–48 hours (SLA-based options available)
Reporting: Structured updates with work order references
Legal: Operated under AZLAN DIGITAL, S.L.

Who we are

AZLAN Connect is a Spain-based field services coordination partner delivering reliable on-site execution through a structured dispatch model and professional reporting standards.

What we do

We coordinate and execute on-site IT tasks across Spain for global providers who need consistent delivery, fast confirmation and clean documentation.

Who we work with

European MSPs, retail IT integrators, data center operators, POS providers, and technology vendors requiring Spain coverage.

Services

Operationally focused on-site IT services designed for enterprise environments.

Smart Hands – Data Centers

  • Rack & stack
  • Hardware installation & replacement
  • Cabling verification
  • Remote hands support
  • ISP / circuit troubleshooting (NOC-guided)

Retail IT Rollouts

  • Multi-site deployment projects
  • POS installation & replacement
  • Network hardware upgrades
  • Store equipment refresh
  • On-site validation & reporting

Break-Fix Support

  • On-demand troubleshooting
  • Connectivity diagnostics (ISP/WAN/LAN)
  • Equipment replacement (RMA)
  • Cabling verification & repair
  • Emergency dispatch options (SLA-based)

Hardware Deployment & RMA

  • Server & network device swaps
  • Router / firewall replacement
  • Switch installation
  • Workstation refresh
  • On-site coordination with NOC teams

Why AZLAN Connect

Built for reliability: speed, documentation and operational discipline.

Nationwide coverageReliable dispatch across Spain with scalable technician capacity.
Fast confirmationRapid response to dispatch requests with clear ETA communication.
Clean reportingStructured updates and completion notes aligned to work orders.
English-firstClear communication with NOCs and international service teams.
Compliance-readyPRL and insurance aligned to enterprise onboarding requirements.
Transparent ratesSimple rate structure and predictable delivery expectations.

Coverage

Spain-wide support with priority coverage in major cities.

Primary cities

MadridBarcelonaValenciaSevillaBilbao

Additional coverage available on request. Standard dispatch capability: 24–48 hours. Emergency support available under SLA.

Service standards

  • Work-order aligned check-in / check-out
  • Photo evidence where applicable
  • NOC / POC coordination on arrival
  • Same-day reporting (unless SLA defines otherwise)
  • Invoice references to WO / ticket ID

How we work

A simple, repeatable process designed for enterprise operations teams.

1) Dispatch receivedWe acknowledge the request and validate scope, site details and SLA.
2) Confirm & allocateWe assign the right technician and confirm ETA within minutes.
3) On-site executionTechnician checks in, coordinates with NOC/POC, and performs tasks.
4) ReportingWe deliver structured notes, results, photos and next actions.
5) Close & invoiceTicket closed with WO reference and compliant documentation.

Request Spain coverage

Send a request — we’ll confirm feasibility and next steps.

Operated under AZLAN DIGITAL, S.L.
© AZLAN Connect. All rights reserved.

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